Are you an experienced Infrastructure Engineer looking to make an impact within a leading MSP? This is your opportunity to join a fast-growing managed service provider that supports a range of clients across various sectors, ensuring the resilience and continuous improvement of their IT infrastructure. As part of a dedicated IT team, you'll be responsible for providing high-level support and working on exciting new projects to enhance client systems.
IT Infrastructure Engineer
Newcastle/Hybrid
£35,000 - £45,000
Key Responsibilities:
Provide 2nd and 3rd line support to ensure smooth IT operations across multiple client environments.
Troubleshoot and resolve complex hardware, software, and network issues.
Collaborate with clients and internal teams to plan and implement system upgrades, migrations, and new technologies.
Manage user accounts, permissions, and security configurations within Active Directory.
Oversee hybrid work solutions, ensuring remote access and seamless connectivity.
Document technical processes, best practices, and IT procedures to ensure efficiency and knowledge sharing.Required Technical Skills:
Expertise in Windows Server, Office 365, and Active Directory.
Experience with virtualization platforms (VMware, Hyper-V).
Strong understanding of networking (routers, switches, firewalls).
Problem-solving skills to address complex IT issues.
Knowledge of cloud services such as Azure is a plus.What's On Offer:
A flexibl...