MUFG is looking for a talented Customer Service Representative with strong communication, organizational, and interpersonal skills to join our team. This is a rewarding opportunity to make a difference in a globally respected organization. We encourage applications from qualified individuals ready to excel in this role.
MUFG Pension & Market Services is a digitally enabled global business that securely and responsibly connects millions of people with their assets.
Operating through our two divisions, MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to deliver:
1. Scalable services
2. Tailored solutions
Our mission is to deliver world-class outcomes and exceptional experiences.
As part of MUFG, a leading global financial group, we:
1. Simplify regulatory complexities
2. Connect individuals with their assets through modern digital solutions
Our success is driven by our expert team, innovative technology, and data-driven insights.
Apply now to become part of an organization that values expertise, innovation, and exceptional service.
Position: Customer Service Representative
Salary: £22,000 - £25,000 per year
Job Type: Full Time
Location: Bournemouth
About the Role
This role is responsible for dealing with emails and telephone calls made by investors/clients in a timely manner adhering to regulations.
Main Duties
* Responding to emails and telephone calls made by investors and professionals adhering to compliance and regulations
* Prioritise queries and correspond with other departments when necessary to determine the root cause
* Type and administer correspondence to clients/investors meeting deadlines
* Ensure quality and accuracy in all correspondence with customers and investors
Qualifications
* To be considered for this role you must be able to demonstrate inbound customer service experience, ideally gained from the financial services industry, however this isn’t essential.
* Other customer service experience can include any complaint handling, inbound processing and/or banking roles.
* Maths and English GCSE grade C+ are essential for this role
Required Documents
* CV/Resume
Application Process
Interested and qualified candidates should kindly CLICK HERE to learn more and apply.
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