Would you like to join us during a period of transformational change? Join us in transforming our Hospice! We need your property and facilities expertise to help improve our building.
About us
The Ayrshire Hospice is finishing our "once in a lifetime" Capital Build project, which will ensure that we are prepared to meet the needs of our community to provide palliative and end of life care for future generations. Everything we do is about making today matter and our patients and family's voices are at the heart of all we do.
Upon the much-anticipated move back "home", we are looking for someone to help support the smooth running of this exceptional and technical building as well as our entire estate. You will be expected to liaise with all departments across our organisation to anticipate any challenges and opportunities. Problem solving is key to this role, with our support, you’ll be well versed in the inner workings of the building, correcting common faults, or being able to escalate to the appropriate team members.
About the Role
Reporting to the Head of Facilities and Property Management, you will support the day-to-day smooth running of our Hospice buildings.
Through regular checks you’ll ensure that all fire, health & safety, and security requirements are maintained, always to the highest standards. Actively following, and exhibiting our values of being kind and compassionate, honest and inclusive at each and every interaction with our patients, families, staff, volunteers, and visitors.
We will ask you to take huge pride in providing information on all aspects of the building, with expert guidance and in a manner appropriate to each individual. You will be a natural ‘organiser’, you thrive supporting others and you are adept at managing a variety of sometimes conflicting priorities. Your attitude and approach are always fresh; no matter how many times an issue has been presented to you, you will ensure first-class customer service.
About You
You are passionate about facilities management and delivering a great service, showing flair and the natural ability to project a positive and friendly image. You are highly motivated and possess an immense sense of pride in your work; you're enthusiastic about delivering high-quality work in line with various regulatory standards. You have a positive “can do” attitude to solving problems in a professional and courteous manner.
A strong team player with great communication skills, you are well organised and punctual with an eagle eye for detail.
You want to be part of a team that works hard, supports each other and where our values are at the heart of all we do making a difference to the environment for our patients and their families and our staff and volunteers.
Job Summary
The Ayrshire Hospice is ambitiously developing its main site, and this development will support major organisational change, modernising service delivery for the benefit of staff, patients, carers, and the public.
To enable us to be a modern, inclusive employer - the environment in which our staff work is fundamental to our success, providing effective space to deliver services and good working conditions, ensuring staff are safe, can work effortlessly, and effectively.
The Ayrshire Hospice is therefore seeking an individual to fill the position of Technical Support Supervisor, who, working with the Head of Facilities and Property Management and the facilities team, will enable this to happen.
The Technical Support Supervisor will report directly to the Head of Facilities & Property Management and will assist in the delivery of a responsive and effective facilities management service.
The individual will have a good knowledge of facilities management, preferably in a health care setting, and will have experience of conducting general repairs. They will also have the skills necessary to diagnose and co-ordinate the corrective actions required on all aspects of mechanical, electrical, plumbing, and HVAC (heating, ventilation, and air conditioning) systems to ensure optimal operating results.
The successful candidate will support the planning and implementation of the organisation’s policies and procedures, including the day-to-day operations of the facilities portfolio. The successful candidates will manage facilities staff duties, liaising with contractors, hospice staff, and volunteers, ensuring that health and safety policies and procedures are followed.
As a member of the Hospice team, you will be working in a clinical end-of-life care environment always putting the patients' needs first, despite conflicting priorities.
The Ayrshire Hospice is a values-based organisation, and the values of kindness, compassion, honesty, and inclusiveness underpin the work undertaken by all staff and volunteers. The Technical Support Supervisor must demonstrate alignment with our values and a focus on the delivery of excellent services for patients and families.
We reserve the right to close this ad before the closing date.
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