Role: Sales Agent
Location: Bracknell (RG12)
Salary: £24,255 - £27,876 OTE* including £2,000 performance related bonus per annum, once established within your role.
Working hours: 37.5 Hours per week, Monday – Friday 09:00 – 17:30
What you will be doing:
* Liaise with clients chasing financial documents and forms ensuring the customer acts quickly.
* Take responsibility for processing client requests with efficiency, ensuring all facts are obtained before a decision is made.
* Chasing customer information.
* Meeting service level agreements and ensuring that a consistently high level of service is provided
* Answering customer telephone queries
* Managing post, emails and photocopying administrative duties.
* Entering data and updating personal details of customers
* Ensure all administrative and audit procedures are complied with FCA system.
* Working within a team.
What we're looking for:
* Customer-focused with a passion for helping others
* Driven by success and motivated by rewards (personally and professionally)
* Strong work ethic with a 'can do' attitude
* Positive, resilient, patient, and empathetic
* Intelligent and able to think quickly in a fast-paced environment
* Meticulous attention to detail
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