Quality, Technical & Compliance Officer
Laindon - Essex
Responsibilities include but not limited to:
* To carry out quality assurance auditing, calibration, verification etc. and related quality assurance tasks on a routine basis.
* Develop and maintain QC systems and records.
* Monitor compliance of QMS procedures and instigate immediate corrective action.
* To analyse, identify and resolve quality issues through the non-compliance process.
* Undertake internal audits in accordance with the internal audit plan and quality assurance work schedule.
* Raise non-conformances for any components/products that do not meet specifications in accordance with procedures, log and action non-conformances with suppliers as issues arise.
* Assist with the resolution of quality-related issues, and identify permanent solutions.
* Maintain & create Technical data sheets and check supplier specification conformance
* Support the management team in investigating & responding to customer complaints.
* Attend any training or meetings in line with the job role.
* Liaise with Directors, management, suppliers and customers via telephone and email relating to quality and technical as required.
* Liaising with production & warehouse team regarding AQL Management.
* To develop good working relationships with all departments.
* Any other tasks as required by the Directors or management team.
Ideal Candidate:
* Must have previous experience in quality control department/testing
* Must have previous experience with ISO 9001
* The ideal candidate will have experience in Lighting or electrical
* The ideal candidate will have experience of ISO 14001
* Lead and develop a pro-active, engaging, problem-solving attitude in the workplace.
* Flexibility to work in a fast-paced environment and adapt to changing priorities.
* Excellent computer and numeracy skills with good working knowledge of Microsoft Office.
* Excellent organisational skills and commitment to detail and accuracy.
* Effective communication skills and the ability to form and maintain relationships.
* Able to work collaboratively with people across various departments.
* Good time management skills