The HR Assistant can expect their role to be hands-on and will be required to assist with the general HR operations and the delivery of strategic objectives. Key duties Manage complex employee relations casework including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy. Apply HR and business knowledge evidencing appropriate decision making skills. Advise managers on the terms and conditions of employment and knowledge share best practice with them. Develop HR policy and procedures to drive performance and mitigate disputes. Implement learning and development policy. Provide first line advice on current and existing benefits for employees and managers. Administer payroll and payroll records and keep accounts appraised of any changes. Work with appropriate parties on reward strategy. Provide advice on recruitment and selection strategies. Support the recruitment process – this may include writing job descriptions and preparing interview questions and application forms etc. Carry out new starter inductions. Manage talent and succession planning. Drive alignment between HR strategy and business goals. Continuously monitor and review HR policies and processes and implement changes where necessary. Participate in the implementation of specific projects, procedures and guidelines to help align the workforce with the strategic goals of the organisation. Support change management processes. Qualifications Being educated to degree level is desirable. A CIPD qualification is also expected. Graduates with a level 7 qualification will be in highest demand. An MBA in human resource management is an alternative. Previous experience Proven HR generalist experience of three to five years is expected. Exceptional organisational and communication skills is required together with proven leadership capabilities and solid knowledge of employment legislation and its application. HR assistants should be proactive team players with strong customer service and problem solving skills. Experienced in developing and supporting line managers through change. An ability to maintain confidentiality and act with discretion and diplomacy is crucial. Self-motivated and able to work under own autonomy or as part of a team.