Night Auditor - Reading
Night Auditor 23795.20 plus IHG benefits HI Reading South M4 J11, Reading RG2 0SL Why join us?
As well as being rewarded with fantastic benefits, training and development, you'll be joining one of UK's Top 6 Best Places to Work in Hospitality 2023!
* Stays across the UK at employee rate (a HUGE discount!)
* Discounted Friends and Family rates (that'll make you really popular!)
* 50% off food and beverage in our hotels
* A range of development and apprenticeship programmes
* We're committed to your development and progression with lots of promotion opportunities
* You'll get all meals on duty (because hard work is hungry work!)
* Uniform provided
* We're big on all things reward and recognition and celebrate success throughout the year
* Commitment to your health and well-being
* Flexible working arrangements
* Discounted use of leisure facilities
* Refer a Friend incentives to influence your earning potential.
The Role
As 'Night Auditor' you'll be on the front line, delivering on our mission!
You'll be delivering attentive customer focused service, understand brand standards and enjoy working as part of a successful team.
What you'll be doing
* Customer service
* Working as part of a great team
* Checking guests in and out, processing payments
* Good knowledge of the hotel facilities and services we offer
* Cash handling and completion of night audit
* Assisting with room service orders
* Delivering brand standards
* Administration and Technology savvy
* Maintaining security and safety during night time hours
* Available to work when the team and customer needs you
What'll make you a great fit for us here at Valor
You'll never falter on striving for exceptional quality and standards. You'll understand the importance of your role in relation to the happiness of our guests and their lasting memory of our hotel.
You'll be methodical and have high expectations of yourself and others. You'll demonstrate your passion by taking pride in your work, delivering on your promises and doing the simple things brilliantly.
What you'll become a part of
Valor Hospitality is a trusted, multiple award winning, and full service, international hospitality company operating in the US, UK, Europe, Africa, Asia and the Middle East. We are reimagining hospitality internationally, creating great ROI, driving commerciality with creativity and innovation. Recognised by owners, investors and developers as an innovative and trusted partner to drive revenue and increase profits.
Here in the UK we operate 35 properties across the brands of Crowne Plaza, Holiday Inn, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott Hotels and Courtyard by Marriott, in various locations throughout the UK. The Company continues to have ambitious development and growth plans.
Hotel Description
Premium comfort and an ideal location combine to make the chic, modern Holiday Inn Reading South a fantastic place for leisure and business alike. Under an hour's drive from the International Heathrow Airport, or a short trip to Reading station - linking travellers to London and the UK with ease. Plus, for those looking to host business events or celebrations, the high-tech conference centre can accommodate to 180 guests with style. There's also beloved British entertainment just a short trip away, from Legoland to British royalty at Windsor Castle.
Valor Hospitality Europe has established itself as a respected, successful and dynamic management company, known for having highly engaged people, delivering great levels of hospitality with commercial expertise second to none.
Please visit https://valorhospitality.com/ to learn more about our existing hotels, other exciting job opportunities and our company.