Job Description
Our Internal Sales department works with external sales teams, quotations, price calculations, orders and projects. As a Sales Coordinator, you will provide our customers with the best possible service and our sales people with excellent support.
Your primary tasks will be:
* Regular communication and collaboration between Faerch and customers.
* Provide strong and competent support for Area Sales Managers.
* Work collaboratively with our Internal Sales Team, Planning Team, NPD / NPI and Finance Teams.
* Responsible for all customer transactions in our Business systems.
* Coordinating and ‘onboarding’ of new business.
* Responsible for all SAP IBP forecasting transactions and customer forecasting analysis.
* Responsible for price calculations and quotations for customers
* Responsible for maintaining MasterData for your customer portfolio in our M3 and CRM systems.
* Proactively supporting the sales team with administration tasks to support sales growth.
Qualifications
You have the drive to succeed and take full accountability of your workload to ensure quality in handling all tasks from start to finish. Furthermore:
* Experience in internal sales/customer service, and have the ability to create strong relationships with customers.
* Strong communication skills and willingness to communicate with a variety of people, both internally and externally.
* You are a service-minded team player with lots of initiative and a passion to deliver the best possible service.
* Ability to structure and manage your work, keeping track of all actives without losing sight of details.
* Comfortable working to deadlines in a fast paced, open office environment.
* Ability to establish customer needs and requirements to provide support in achieving these.
* Strong IT competencies, including a high level with Microsoft Office. Knowledge of CRM and M3 systems would be advantageous.
* Experience with back office sales from a similar position is an advantage.
Over time, the role will develop to include project oriented tasks. You will become project owner of new designs/projects and ensure proper calculations of new products.
Additional Information
Working at Faerch means working in an innovative and open-minded company that increases the commitment and motivation of all employees. It is important to us that everyone has the same opportunities, that there is an open exchange, and that we value each other. The power of diversity in backgrounds, ways of problem-solving, personal knowledge, gender, and culture fosters our growth and inspires the whole organization. Because the key to our success is the diversity and dedication of our employees
* Bonus
* Pension
* Death in Service
* Bupa Cash plan
* Cycle to Work Scheme
* Long Service Allowance 2 & 5 Years
* Free hot drinks on-site
* Discounted food
* Work company with an established market position
Salary £25-27k dependant on experience