Location: Bristol, Cheltenham, Cardiff. Monthly visits to our Head Office in Westbury, Wiltshire, will also be required.
Salary: £35,000 per annum plus company car, fuel, laptop, phone.
Experience: +5 years within the commercial cleaning sector or similar sector (desirable)
Contract: Permanent
Working pattern: Full-time
Job Summary:
Heath and Wiltshire Ltd is a family-run specialist commercial cleaning company. We are excited to be advertising for the role of an experienced Senior Area Supervisor to join our friendly, hardworking, and professional team. The right person will be responsible for leading and driving performance across key accounts which are predominantly commercial office cleaning contracts. Our goal is to deliver the best service to our customers.
Key duties and responsibilities:
Responsible to the Regional Manager, with support from the Head of Key Accounts.
Cleaning services:
* To carry out structured site visits that ensure specifications are met and customer expectations are positively managed.
* Responsible for completing monthly audits.
* Responsible for meeting monthly KPIs.
* Issue and control of staff uniforms.
* Control of materials and equipment, including repairs, stock control, and ordering within an assigned monthly budget.
* Completing and using Company administration procedures.
* To provide cover and support within the region as required.
Staff and HR:
* Line Management responsibilities for Supervisors and operative teams.
* To ensure on-site teams understand their roles, responsibilities and what is expected of them.
* Assisting and overseeing performance management.
* Assisting with HR practices, such as wellbeing meetings and managing staff welfare.
* Ensuring that employees have been trained to standards and identify training needs to support career development.
* Responsible for guiding Site Managers / supervisors to maximise both contract KPIs and their team’s personal performances. Also involved in setting standards, monitoring performance and managing budgets.
* Team Building and promoting a harmonious working environment.
* To support recruitment procedures efficiently.
* To manage a Time and Attendance system.
Health and Safety:
* Ensure that employees are adhering to H&W’s H&S policies.
* Work closely with the HSE manager to ensure site documentation is compliant.
* Comply with current Health and Safety Legislation.
* Report H&S concerns through the appropriate channels within a timely manner.
* Being a Health and Safety ambassador and to take a proactive approach to Health and Safety Management, promote good practices and methods of work.
* Deliver safe working practices with a region.
Finance:
* Responsible for completing weekly timesheets for the key account.
* Manage weekly Payroll report.
General:
* Proficient in Microsoft Office.
* Delivering business strategy and ensuring efficiency of services.
What will you get in return?
* Android phone
* Laptop
* Nest pension, with 3% employer contribution
* Access to our Employee Assistance Programme- 24-7 Wellbeing Support
* Company vehicle plus fuel card for business use
* 20 days holiday (plus bank holidays)
Job Types: Full-time, Permanent
Pay: £35,000.00 per year
Benefits:
* Company car
* Company pension
Experience:
* Commercial Cleaning Sector: 5 years (required)
Work Location: In person
Application deadline: 15/12/2024
Reference ID: HAW2484
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