We have a fantastic opportunity for a receptionist to comeand join our Spa team here at the Runnymede on Thames. Up to £11.44 per hour.What will Ibe doing? As the first point of contact you’ll give a warm, friendly and professional welcome to all spa members and guestsAnswering all requests and queries in a friendly yet professional mannerYou’ll be taking payments for both spa services and retailSupporting the daily Spa operationHandling beauty and indoor and outdoor activity bookings as and when requiredWhat are we looking for?You’ll excel at creating a fantastic customer experience for guests and a member whether that is face to face, on the telephone or by emailEnjoy working as part of a teamPrevious experience would be an advantage but not essential as we will train and develop youGood understanding of the characteristics and qualities that customers want from Spa / health and fitness centresA flexible approach is required as this role will involve you working a mixture of shifts including weekends on a rotational basisWhat skills do I need?Exceptional customer serviceOrganised with an eye for detailStrong communications skillsKnowledge of electronic booking systems would be desirable but not essentialThe benefits of working with us: A fantastic opportunity for career development through externally recognised qualification in addition to in-house training and development (Degrees and Apprenticeship level)20% discount for you, family & friends across our Bourne Leisure bands Warner Leisure Hotels and Haven Holiday (including further discounted breaks within Warner for you, your family, and friend to use)Free use of the gym and leisure facilitiesFree or 60% discounted food onsiteAccess to fantastic discounts and offers with many national bands and retailersDiversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.leisurerecruitment@warnerhotels.comLocation: Runnymede, Surrey, TW20 0AG