Provide an event monitoring service (Monday to Sunday) in order to ensure that Ticketing Maintenance Teams respond effectively and punctually, to reported ticket machine faults to minimise ticketing system downtime. Essential Criteria ¿ Minimum of 3 GCSE¿s at Grade C or above or equivalent, including English & Maths or alternatively,be able to demonstrate at least 2 years relevant experience in a similar post. ¿ At least one year¿s experience in a clerical or administrative role.¿ Willing to work early mornings, evenings and weekends as part of a normal working week. Desirable Criteria ¿ Previous experience using fault logging or customer helpdesk systems. Please Note: This role will close at 12 noon on the specified date. Please save a copy of the Job Description before the closing date. Translink is committed to equality of opportunity. We want to provide an environment to attract, retain and motivate the best. NB: Previous applicants who have applied for this role in the past 6 months and were unsuccessful should not reapply.