Payroll Manager North Wales Up to 45k Hybrid Study Support if required
This is an excellent opportunity for a Payroll Manager within an accountancy/bureau/umbrella firm who is looking to join a well-established and reputable firm of chartered accountants based in North Wales.
As a Payroll Manager, you will be supporting a portfolio of your own clients, whilst managing a highly professional and motivated small team of Payroll Administrators. A friendly and professional working environment is on offer, together with a competitive benefits package.
Key Responsibilities:
* Managing a portfolio of clients.
* Monitoring changes in payroll tax legislation and reporting requirements and advising on those changes and the potential impact on the Group.
* Reviewing and acting upon all customer feedback; acting as a primary point of escalation for the client and making/executing recommendations for improvement.
* Owning and taking responsibility for the client journey, always ensuring service excellence.
* Undertaking manual calculations of payroll taxes and NI when necessary.
* Managing various pension schemes.
* Overseeing recruitment, training, and supervision of payroll team, and provide training.
* Coordinating workload distribution and enforce deadlines to meet operational goals.
* Conducting performance evaluations, offering feedback to enhance team performance.
Key Skills:
* Previous experience in delivering fully managed payroll services.
* Proven ability in building and managing a highly motivated team.
* Excellent ability in building positive customer relationships.
* Great coaching and mentoring skills.
* A thorough understanding of payroll regulations, taxes and PAYE procedures.
* Strong verbal and written communication skills, including active listening to accurately answer queries.
* Skilled at identifying potential payroll discrepancies and addressing them proactively.
* The ability to work in a fast-paced environment and able to provide excellent customer service to clients.
* Understanding of software implementation.
Benefits:
* Friendly and supportive environment.
* A career packed with opportunity, in a stable and growing company.
* Generous holidays - 25 days plus bank holidays.
* Ongoing free mandatory and development training days.
* Pension scheme.
* Access to hundreds of discounts and benefits through our rewards platform.
* On-site parking.
* Various annual social events.
* Annual discretionary bonus scheme.
* One hour lunch break
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