We are partnering with a Global Freight and Logistics organisation seeking a Customs Operations Manager based in Dover.
Responsibilities
1. Lead, motivate, and support the team to create a positive and efficient working environment.
2. Supervise daily operations to maintain seamless workflow and high performance.
3. Be accountable for financial outcomes, including profit and loss responsibilities.
4. Address and resolve any issues that arise, ensuring minimal disruption to operations.
5. Identify opportunities to improve efficiency and streamline processes across the company.
6. Manage key accounts, fostering strong relationships and ensuring client satisfaction.
7. Drive business growth by developing opportunities with both new and existing clients.
8. Prepare and present accurate service quotes.
9. Ensure full compliance with all industry regulations and company standards.
10. Manage facilities to ensure they operate safely and efficiently.
11. Actively participate in weekly meetings with management, sales, and operations to drive alignment and decision-making.
Skills Required
1. Over 10 years of experience in customs clearance.
2. Proven experience in team management and leadership.
3. Excellent written and verbal communication skills.
4. Strong organizational capabilities, with a keen attention to detail.
5. Advanced proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
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