SDLMinorfern is looking for an experienced and eager Branch Manager for our Barnsley Branch. We are a respected and growing family business; known in our region as being a reputable and leading motor factor company – and we want you to join us!
If you have a knack for people management, thrive at multi-tasking and passion for driving growth, then this may be the opportunity for you. You will be accountable for all aspects of branch affairs, helping to drive growth in the branch first-hand while ensuring all company values and policies are adhered to.
Each working week consists of 45 hours, made up of 5 x 8.5-hour days Monday to Friday. Between the hours of 7.30 and 6.00pm which includes an additional 5 hours on every alternate Saturday in accordance with the rota. You are entitled to a meal break of 30 minutes.
If you’re successful, we offer competitive benefits, such as:
* Pension scheme and 3% contributions after 3 months service
* Staff discount in our shops
* Access to a Health Cash Plan after a successful probation period where you can claim back money on things like dentists’ appointments or opticians’ checks
* Access to a benefits portal and many online discounts with major retailers, restaurants, local attractions, cinema tickets, holiday discounts, and much more
* Discounted gym memberships
* 24-hour Employee Advice and Info Line
* Access to a 24/7 phone line for doctors’ advice, and an expert second opinion service
* Long service holidays
* Company branded uniform
We will also ensure you have ample opportunity to grow and develop both personally and professionally, but the greatest reward will be knowing you’re a part of a business which makes their customers happy every day.
What will the role be?
* To help drive the growth of the branch first-hand whilst ensuring our company values are adhered to.
* Achieve optimum market penetration by maximising sales of parts to trade and retail outlets and other company departments.
* To exceed agreed sales and revenue targets, in line with Company business strategy.
* To work effectively within the company team, ensuring industry-leading standards of customer care and satisfaction at all times.
* To reconcile daily banking.
* Ensure the accurate and timely completion of administration and operational tasks, complying at all times with Company reporting and other policies.
* In collaboration with other managers, seek to identify and connect with new customers and markets – as well as existing customers - growing market share, long-term loyalty and profitability through high-quality marketing and promotion strategies.
* A team player; working various roles in order to maintain the smooth operation of the branch.
* Motivate the sales team to hit targets and clearly communicate objectives, and give regular constructive feedback on achievements.
* Communicate our fantastic offers / promotions to our customer network.
* Ensure the effective recruitment, induction, and performance management of employees.
* Strive to achieve a consistently high level of customer satisfaction by following all relevant operating procedures.
* A strong focus on maintaining or exceeding expected/target profit margins on sales made.
* Ensure all employment, environmental, Health & Safety and other policies are strictly adhered to, operating within the law at all times.
* Display professionalism and motivation, encouraging beneficial change and supporting the company’s reputation for excellence through high standards of personal behaviour, including appropriate dress code. Assess own performance and effectiveness and undertake personal development activities.
* Be approachable – let your great characteristics be felt to allow staff and customers comfortable in coming to you with their problems.
Knowledge, Skills & Experience
* Motor Factor Experience is preferred but not essential.
* People management experience is essential.
* Computer literate and ideally possess basic IT Skills.
* Ideally experience with MAM software (or similar) & OE cataloguing sites.
* Excellent organisational, leadership and guidance skills.
* Ability to effectively train and guide sales team.
* Excellent communication skills even when under pressure.
* Passion to deliver top class customer service while driving sales.
* Numeracy and literacy.
* A smart personal appearance and professional manner.
* Knowledge of the local area and customer base would be a distinct advantage.
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