Are you an experienced Infrastructure Engineer looking to make an impact within a leading MSP? This is your opportunity to join a fast-growing managed service provider that supports a range of clients across various sectors, ensuring the resilience and continuous improvement of their IT infrastructure. As part of a dedicated IT team, you'll be responsible for providing high-level support and working on exciting new projects to enhance client systems.
IT Infrastructure Engineer
Glasgow/Hybrid
£35,000 - £45,000
Key Responsibilities:
* Provide 2nd and 3rd line support to ensure smooth IT operations across multiple client environments.
* Troubleshoot and resolve complex hardware, software, and network issues.
* Collaborate with clients and internal teams to plan and implement system upgrades, migrations, and new technologies.
* Manage user accounts, permissions, and security configurations within Active Directory.
* Oversee hybrid work solutions, ensuring remote access and seamless connectivity.
* Document technical processes, best practices, and IT procedures to ensure efficiency and knowledge sharing.
Required Technical Skills:
1. Expertise in Windows Server, Office 365, and Active Directory.
2. Experience with virtualization platforms (VMware, Hyper-V).
3. Strong understanding of networking (routers, ...