Job summary
Band 4 (Band 3 Development Opportunity):
Aim of the role:
The post holder will be expected to support their team, department and organisation to achieve the Trust's Values in their day to day work. These are the 5P's:
1. Putting people first
2. Prioritising quality
3. Being progressive, innovative and continually improve
4. Being professional and honest
5. Promoting what is possible - independence, opportunity and choice
The post holder will be required to provide a comprehensive and confidential secretarial and/or administrative support to the locality/department to ensure the smooth running of the area.
Main duties of the job
6. Lead on the backing data being NCA's and Invoice
7. Communicate effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising barriers to communication.
8. Assist in the monthly Internal and External Reporting, ensuring deadlines are met.
9. Have an understanding and assist in maintaining the income on the Financial Ledger.
10. Respond to enquiries, and take appropriate action on behalf of the service, either by telephone, personal contact or correspondence, within agreed time limits.
11. Manage and maintain an efficient administrative system on behalf of others.
12. Draft general correspondence on behalf of own service.
13. Accurately produce reports, correspondence and documents from a variety of sources including material from dictation, audio or manuscripts within agreed timescales (not including medical reports).
14. Work without supervision and ensure urgent situations are addressed swiftly.
15. Ensure workload is managed and prioritised appropriately.
16. Establish and maintain electronic filing systems.
17. Arrange and take minutes or notes at meetings that are intended for internal review only.
18. Input generic data into organisational systems. Printing of simple reports - ie training records or basic clinical info
19. Cover other teams/services, where necessary, which may require working on other sites.
About us
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focussing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735).
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
We reserve the right to close this vacancy early should sufficient applications be received.
Job description
Job responsibilities
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Person Specification
Knowledge
Essential
20. Sound knowledge of Excel
21. Analysing data skills
Desirable
22. Being Professional and Honest
23. Organising and Prioritising own workload
Experience
Essential
24. Working with Income/Invoicing
Desirable
25. Working in NHS Environment
Demonstrating Trust Values
Essential
26. Putting people First
Desirable
27. Promoting what is possible - examples