We are looking for an experienced and enthusiastic Heath Care Assistant to join our forward thinking and friendly nursing team.
The successful applicant must be prepared to work at either of our two surgery sites, Totton Health Centre or Forest Gate Surgery, both based in Totton, Southampton.
This vacancy is for 24 hours per week; Working days: Monday, Thursday & Friday.
Main duties of the job
Reporting in the first instance to the Nursing Team Staff Lead, the successful candidate for this role will be expected to have an understanding of wound care and health promotion and be proficient in phlebotomy. NVQ Level 3 in Health and Social care is preferable or a Care Certificate, however, in-house training may be offered for the right candidate.
Being able to work flexibly, you should have excellent administrative and communication skills and the ability to work on your own initiative and as part of a team. Good knowledge of Microsoft packages is advantageous.
Job responsibilities
The duties and responsibilities to be undertaken by members of the nursing team are varied and will differ from time to time under the direction of the Lead Clinical Practitioner / Clinical Lead Practice Nurse / Partners / Practice Manager, dependent on current and evolving Practice workload and staffing levels:
* Maintain patient confidentiality at all times
* To collect blood samples from patients as per practice policy
* To have an understanding of wound management and be able to undertake dressings and removal of sutures as deemed suitable by trained nurse on duty
* To undertake tasks such as ECGs, Dopplers, injection of B12, Pneumococcal and Influenza Vaccine once received appropriate training
* To undertake opportunistic screening such as BP, BMI, smoking status
* To undertake Health Care checks
* To encourage health promotion and lifestyle changes where appropriate
* To recognise signs of child and adult abuse and report to Lead Nurse
* To input information on the practice IT systems
* Ensure effective communication with others to enable the delivery of patient focused care
* To report any error or complaint in accordance with practice guidelines
* Any other tasks that may be deemed necessary from time to time and are appropriate to the training given/received in the role of Health Care Assistant
* To assist with Stock Control/Inventory for the Nursing Team
* Use NHS Systems in order to input data and support daily activities e.g. EMIS Web, Docman etc. (Training will be provided)
* To liaise with other members of NHMP staff as appropriate e.g. IT, Care Co-ordinators, GPs etc.
* To attend Team meetings
* To carry out any other tasks deemed suitable for the grade
Person Specification
Experience
* Able to deliver Health Care Services and care to the practice population
* Able to work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures
* Experience of facilitating effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
* If no NVQ L3 in Health & Social Care or Care Certificate, willingness to undertake on the job training to ensure certification achieved within three months of commencing employment
* Ability to work independently as part of a large team
* Excellent communication and interpersonal skills
* Ability to adapt to service needs whilst working in a busy environment
* Must be able to work within the rules governing patient confidentiality
* To be aware of the limitations within the Health Care Assistant role
* Good knowledge of Microsoft packages
* Experience of working in primary care
* Experience of working in a GP practice
Qualifications
* Trained & experienced Phlebotomist - Proof of training required
* Qualified to NVQ Level 3 in Health & Social Care or Care Certificate required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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