Assistant General Manager – “Exciting Leisure Venue”
Location Swansea
Salary: £32,000 +
My client is a leading Leisure and Entertainment business based in Swansea with a variety of venues across the UK. Are you ready to lead and inspire a dynamic team in an exciting leisure venue? I am seeking an Assistant General Manager who thrives on collaboration, innovation, and delivering first-class service.
Key Responsibilities:
1. Partner with your GM to recruit, coach, develop, and care for staff, making this a natural focus.
2. Ensure the business runs seamlessly, instilling trust and accountability even in your absence.
3. Bring commercial savvy and innovative ideas to the table, enhancing business awareness.
4. Develop thoughtful and robust schedules, managing time efficiently and forecasting needs.
5. Prioritize exceptional service, handling feedback and complaints to continually raise standards.
6. Master all due diligence checks, ensuring safe and fun operations by following company policies.
7. Be the motivational cheerleader, approachable and fun, celebrating successes and boosting morale.
8. Conduct motivational team briefings and ensure brand standards are met.
9. Lead monthly training sessions, nurturing talent and driving team development.
10. Achieve and exceed profit goals without compromising the venue's core spirit.
11. Take owner...