Job Description:
At Greggs, we are seeking a highly skilled and experienced Retail Store Leadership Position to join our team. This role involves leading a team of colleagues to deliver exceptional customer service and sales performance.
Key Responsibilities:
* Customer Service:
o Provide excellent customer service to drive sales and customer loyalty.
* Store Operations:
o Manage store inventory, stock control and ordering.
o Ensure compliance with all relevant laws, regulations and company policies.
* Team Management:
o Lead, motivate and develop a high-performing team.
o Manage employee performance, conduct appraisals and implement disciplinary procedures.
* Business Performance:
o Analyze sales trends, identify opportunities for growth and implement strategies to improve sales performance.
o Manage store budgets, costs and expenses to achieve business objectives.
* Continuous Improvement:
o Stay up-to-date with industry trends, best practices and new initiatives.
o Identify areas for improvement and implement changes to drive business growth and customer satisfaction.
Requirements:
We are looking for someone with strong leadership skills, excellent communication abilities and the ability to work in a fast-paced environment. If you have experience in retail management and are passionate about delivering exceptional customer service, we would love to hear from you.
Salary: £50,000 - £60,000 per annum (dependent on experience).