Technical support engineer

Technical Support Engineer

Brighton, East Sussex

£28,000 - £32,000 (DOE) + Company Benefits

Permanent

An esteemed and fast-growing technology company is currently seeking a Technical Support Engineer / Technical Support Assistant to join their busy service desk team. The successful candidate will be joining a forward-thinking, agile company that helps thousands of customers worldwide that depend on them to secure their business.

Sound interesting? Read on…

As the Technical Support Engineer / Technical Support Assistant you must have a desire to learn and adapt to a small business environment and be willing to put in the time and effort to learn about the solutions supported by their in-house training.

Responsibilities:

* Tasked to assist and help handle both client software/hardware support queries.

* Provide in-house IT support requirements on a full-time basis.

* Involvement in development of their products.

* Troubleshoot system and network problems, diagnosing and solving hardware or software faults.

Key Skills:

* Experience of working within a network/IT field

* Good understanding of Microsoft Windows Operating Systems, Servers etc

* Confident in dealing with stakeholders at all levels

* Excellent problem-solving abilities/ Good fault diagnosis skills

* Technical Support Engineer with IT networks knowledge (TCP/IP)

Desirable:

* Experience with MS Access and MS-SQL (Management ...