About the role
Title – Support Officer
Pay Rate – £12.15 Per hour
Location – Aylesbury
Shift Timings – No set shift pattern, but 40 hours a week are guaranteed; hours may include weekends & bank holidays.
Requirements: Must be able to drive and have a full UK driver's license as they need to travel across different stores.
This role is largely customer service based, with responsibilities including covering the main door, meeting and greeting customers, offering support, conducting regular patrols, and challenging alarms. Officers are responsible for providing safety and security to both staff and visitors. We are looking for candidates who are confident, outgoing, and energetic, and who want to help people and be part of a team.
What will you get in return?
Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following benefits being offered upon transfer:
* Winter Support Package – supporting employees in the latest energy price increase.
* Cycle to work scheme.
* Smart tech – allowing employees to buy the latest tech, deducted from their salary monthly at no additional interest.
* Salary finance loans and monthly advances.
* Vouchers across various retailers such as Sainsbury's, Argos, ASDA, as well as holidays, leisure, fashion, pets, and many more.
* Life cover.
* Private medical cover.
* Childcare vouchers.
* Private pensions.
Your main responsibilities may include:
* Patrolling the Retail Store Premises.
* Challenging the alarm.
* Meeting and greeting on the door.
* Offering support to visitors.
* Following ASCONE.
* Investigating disturbances and monitoring the entry and exit points of the retail store.
* Confidently calling for help in emergency situations and operating theft detecting devices.
* Effectively dealing with large crowds and building positive customer relations.
To succeed in this role, you will need the following:
* SIA licence is desirable but not essential, as full SIA training can be provided for the right candidate.
* Be confident, outgoing, friendly, and willing to learn.
* 5-year checkable work/career history.
* Physically fit to undertake given tasks.
* Possess the ability to work under pressure.
About our company
At BardWood Support Services, we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognise that PEOPLE are our most valued resource and aim to ensure our workers are matched within the right role that suits them, with a view to helping them progress.
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