Company Description
At Accor our goal is that every personfeels welcomeandfeels valued. We ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things! The world is more welcoming when were connected heart to heart. How do we do it? We place people at the heart of everything we do.
What do we do?
Sofitel, the Modern Luxury International Hotel Brand for Accor, brings the French art de vivre to business and leisure travelers visiting the Qantas PremiumLounge London Heathrow.It is a luxury state of mind that drives our teams to deliver epic experiences for our guests, with a touch of that joyful and carefree French art of living. It's there in a way that we remember a favoritedrink, or meal, or preferred newspaper. It's in the personal attention we might offer a first-time visitor to our lounge to help them feel at home. It's in the care and pride we take in serving beautiful, fresh food that's a pleasure to eat. It's there in the playful banter between our barista and a regular guest. It's there in every warm smile, helping hand and fond farewell.
At theQantas PremiumLounge London Heathrow, we have a unique opportunity for extraordinary professional to join ourteam in providing Five Star Hospitality service including premium a la carte and buffet dining.
With a genuine commitment to delivering an exceptional and unrivalledluxury guest service every time, we seek like-minded people who strive for excellence at every touchpointand will help us achieve a whole new level of outstanding guest satisfaction.
This is a fantastic opportunity for a Bartender to join the team for this split-level lounge with two bars including a feature gin bar for Qantas Airlines in Terminal 3.
We will provide training for all of the drinks. Everything in our lounge is free so no there is no need to worry and using tills and we don't take any payments! Your impeccable presentation and warm friendly smile will set you apart. Reporting to the Supervisor you will be responsible for preparing and serving drinks in one of our two bars and assisting others when needed.
Requirements:
* A friendly, customer focused attitude with the drive to provide Total Customer Satisfaction.
* An interest in food, drink and travel
* Initiative to ensure that interactions with our customers are positive and efficient.
* Confidence in liaising with various internal and external clients. Maintaining a high standard of grooming and presentation.
* In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
* 5 years background check and criminal record check is required to work at the airport.
* Flexibility in regard to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays earliest start time is 0430 latest finish time should be 2200.
* This is a full-time position working 40 hrs per week
Additional Information
For your commitment we offer great pay and working conditions, freshly prepared staff meals, the best coffee in the airport and flexible work schedules, plusa huge range of employee benefits including:
* Hotel discounts (staff rates) at over 3000 hotels globally (staff rate stays!)
* Flight Travel discounts with Qantas and Jetstar (staff rate flights!)
* An inclusive andempoweringworkplace, where we place people at the heart of everything we do.
* Free meals and coffee on shifts
* Career development
* Partnership discounts with companies such as Europcar, Google, and more...
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