Leasehold Officer
Littlehampton, West Sussex
Temporary (3 Month Contract - Possibility for Temp to Perm)
Basic DBS Required
Full Time, 37 Hours Per Week - Immediate Start
Hybrid - Work in the Office 2/3 days Per Week
My client, a local authority based in Littlehampton, is looking for a Leasehold Officer to provide a high-quality service to leaseholders, ensuring management in line with lease terms, legislation, and best practices. You will be handling Section 20 consultations, Right to Buy enquiries and applications, and annual billing. Support financial compliance and maximise internal efficiencies through IT solutions. There is a backlog of cases and queries to address which will be the main focus of your role initially.
Responsibilities:
Prepare, check, and deliver Service Charge billing.
Handle Right to Buy enquiries and applications from start to finish.
Manage leasehold/RTB & Service charge queries, including finance, charges, and arrears.
Set up and collect direct debits.
Assist with various finance and income projects.
Maximise income collection and negotiate repayment of arrears.
Conduct Section 20 consultations in compliance with legislation.
Provide information for leaseholders, such as LPE1 forms.
Manage annual service charges and ground rent billing.
Process write-offs and refunds, and reconcile service charge accounts.
Maintain accurate financial records.
Record all tenant interactions using Council IT systems.
Participate in relev...