Our client is a leading provider of commercial Business Centres in the Southeast.
They are looking to recruit a Deputy Centre Manager for a 12-month FTC.
For their centre based in West Malling, Kent, they are looking to recruit a professional individual to effectively support the manager to ensure the business customers are provided with excellent customer service.
The main aspects of the role are:
1. To support the Centre Manager to ensure that their customers are provided with all the services to which they are entitled.
2. To ensure the maintenance of robust Health & Safety and Fire Procedures.
3. To deputise for the Centre Manager (CM) and undertake all associated responsibilities in the absence of the CM.
4. To be familiar with the Company Values of Capital Space and at all times behave in a manner that is entirely consistent with these values.
5. High level of customer satisfaction with no complaints regarding the standard and execution of services.
6. Consistent high occupancy.
7. Timely delivery of all necessary services and documentation.
The ideal person:
1. Ideally, you will have experience in a similar role, or as a Senior Receptionist (as this role will sit on reception with full reception duties).
2. As well as supporting the Centre Manager, you will be responsible for ensuring their customers are provided with a full range of business support services.
Essential skills:
1. Welcoming and professional personality to engage with customers and colleagues.
2. Good knowledge of all Microsoft packages.
3. Good knowledge of IT and able to resolve basic technical issues.
4. Excellent administration skills.
5. Good knowledge of Health & Safety and fire procedures.
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