Job Summary – Senior Resident Manager
We are seeking an experienced Senior Resident Manager to assist with the management of a luxury residential building in Maidenhead.
This is a full-time 40hr weekly position.
*Will include working some Saturdays on a rota.
What's in it for you as a Senior Resident Manager...
Opportunity to work in a luxury building.
Great work location close to transport links.
An opportunity to join a well-established business at an exciting period of growth.
Competitive salary.
25 days holiday plus 8 bank holidays.
Private medical insurance.
Season ticket loan.
and much more!
Responsibilities as a Senior Resident Manager:
Act as the main contact for residents, visitors, colleagues, couriers, and contractors.
Make sure residents and potential residents have a great experience from their first inquiry to moving in.
Deputise for the Building Manager in their absence.
Manage the on-site team, coaching and mentoring to help others to achieve their full potential. Lead daily team meetings.
Induct new starters.
Perform viewings for perspective residents.
Increase customer satisfaction on all platforms.
Complete inventory checks before check-ins and after check-outs.
Oversee compliance and make sure the building covers H&S regulations.
Inspect occupied and vacant properties to ensure they are in excellent condition and report any issues.
Manage the residents’ move out process.
Attend resident events and help with th...