Housing Officer
Preston
General Needs
Permanent Contract
Full Time
£25,420 to £26,976 per year
We are seeking an experienced Housing Officer to join a leading Housing Association in Preston. This role involves delivering high-quality housing services, maintaining properties, and supporting tenants in the Northwest region.
THE ROLE
As a Housing Officer, you will manage a portfolio of properties, ensuring all tenancies are effectively maintained and providing support to tenants with their housing needs.
Key responsibilities include:
Ensuring all tenants have a signed Assured Short-hold Tenancy agreement (AST).
Supporting tenants with Housing Benefit applications and liaising with credit control to manage rent shortfalls.
Educating tenants about their responsibilities for charges, including council tax, utilities, and insurance.
Conducting regular property visits and arranging planned/reactive maintenance checks.
Carrying out Fire Risk Assessments and addressing Anti-Social Behaviour cases promptly.
Liaising with external professionals to address tenants' changing needs.
Managing void inspections, arranging repairs, and ensuring properties meet re-letting standards.
THE CANDIDATE
The ideal candidate will have previous experience in a similar role, working within the social housing sector.
We are looking for someone who has:
A strong understanding of housing legislation and tenancy agreements.
Excellent communication and orga...