Job Description
Housing Support Worker (Female)
Oxford
Young Parents' Service
12 Month FTC
35 Hours per week
£16.50 to £19.97 LTD / £14.07 to £17.02 PAYE (inc hol)
We are recruiting for a Housing Support Worker (Female) to join a committed team supporting young people aged 16-24 in our Oxfordshire-based scheme. You will work closely with residents, helping them achieve independence and transition to independent living.
THE ROLE
As a Housing Support Worker, you will be a keyworker for young people, ensuring they have the resources and guidance to succeed.
1. Assess new tenants and allocate beds per procedure
2. Provide tenancy support and advice to residents
3. Conduct room checks and ensure minimal voids
4. Ensure tenancies are maintained and upheld
5. Carry out risk assessments and work with external agencies as required
6. Promote resident participation in decisions affecting them
7. Conduct health and safety checks and report maintenance issues
THE CANDIDATE
We are looking for someone with experience in a similar customer-facing role, working with diverse groups to support housing and health outcomes.
8. Experience motivating individuals with complex issues such as substance misuse or mental health challenges
9. Knowledge of Universal Credit, Housing Benefits, and relevant support agencies
10. Ability to manage risks and work with external partners to ensure safety
11. Flexible approach, participating in an out-of-hours on-call rota
12. Full driving license and access to a car essential (45p per mile reimbursement for business travel)
THE CONTRACT
13. 35 hours per week, 09:00 to 17:00
14. Out-of-hours on-call rota, 1 week every 4 weeks (additional payment on top of salary)
15. 12-month fixed-term contract to cover maternity leave
16. £16.50 to £19.97 per hour LTD / £14.07 to £17.02 PAYE (inclusive of holiday)