Right Now Group are working alongside a Large Global Freight Forwarder for their Tilbury Office who are looking for a Freight Team Leader for one of their largest accounts.
This is a full time permanent opportunity:
Shift: Monday - Friday Hours: 09:00 - 17:30 Salary: £30,000 - £35,000
Job Purpose - Freight Team Leader :
* Oversee the Control Tower team, assigning daily tasks to ensure smooth operations.
* Ensure all team members receive comprehensive training to perform their roles to a high standard.
* Be adaptable and ready to assist other divisions or teams when needed.
* Provide full support to IFFO teams by delivering outstanding customer service and implementing best practices.
* Ensure compliance with all operational regulations, including CAA and GDP, and conduct audits when necessary.
* Meet all deadlines to maintain efficiency.
* Deliver exceptional service that makes each client feel like they are the clients top priority.
* Continuously enhance service offerings and equip teams with the knowledge and skills to serve clients effectively.
Key Responsibilities- Freight Team Leader :
1. Prioritise customer service and foster strong relationships from day one.
2. Display flexibility and collaboration within the department to maintain consistent and uninterrupted service for clients.
3. Lead and inspire cross-functio...