Skye Glen Medical Practice, Rutherglen Primary Care Centre, 130 Stonelaw Road, Rutherglen, Glasgow G73 2PQ
We are looking for friendly, enthusiastic and reliable receptionists to join our practice team. The successful candidates must have an excellent telephone manner as well as good communication, organisational skills, be a good team player and be able to prioritise your workload around the demands of a busy reception area. EMIS and Docman experience would be preferred but not essential as full training will be provided. A person specification has been enclosed with this advert.
Our vacancies and hours available are listed below, however flexibility in working hours would be an advantage to cover annual and unexpected leave.
Position 1 - 21 hours
Monday - 8am - 3pm
Wednesday - 8am - 3pm
Thursday - 8am - 3pm
Position 2 - 16 hours
Thursday - 8am - 3pm
Friday - 8am - 6pm
Salary would be negotiable depending on experience.
Enquiries by e-mail or a letter accompanied with a CV to the undernoted address. Closing date for applications is Friday 29th November 2024. When applying, please specify which position you are applying for.
How to apply
Email your CV to the following details:
Jennifer Allan
Practice Manager
MEDICAL RECEPTIONIST - PERSON SPECIFICATION
ATTRIBUTES
ESSENTIALS
DESIRABLE
Experience
Dealing with the general public; in person, via telephone and electronically via email, in a professional, caring and friendly manner
Dealing with high volumes of information simultaneously
General administration experience
General practice/ health or care service experience
Customer service experience
Experience of working within a very busy environment
Knowledge and Skills
Understanding confidentiality issues
Excellent IT skills
Accurate keyboard skills and knowledge of Microsoft Office programs
Excellent telephone manner, communication and listening skills
Clear written and verbal message recording skills
Ability to manage and deal with multiple demands
Time and work management skills
Experience of Medical IT systems: ideally EMIS
and Docman
Knowledge and understanding of GDPR
Personal Attributes
Good team player
Ability to cope well in difficult situations
Ability to apply a fair and open mind
Ability to apply initiative in developing situations
Ability to work under pressure
Dependable and friendly
Proactive and flexible
- Urban Practice