Location: This is a hybrid role, offering a combination of being able to work remotely and from our offices across the UK.
We are seeking an experienced and passionate Process Analyst to join our People Shared Services team.
What you will be doing:
1. Work to deliver an improved manager and employee interaction with the people team and make our colleagues’ jobs easier.
2. Optimise workflows hosted on people technology (case management, employee portal, document management, HRIS, careers website and intranet).
3. Manage the change requirements for the People Shared Services team.
4. Take ownership of the operations dashboard and manage the workstack for potential improvements.
5. Interact with managers and employees (our customers) in a personalised and timely way ensuring a great experience.
6. Actively contribute towards the development and continuous improvement of People Shared Services delivery.
If you have the following skills and experience, we want to hear from you:
7. People process design and implementation.
8. Experience with SuccessFactors, case management or other equivalent People systems essential.
9. Experience of People related processes, policies, and procedures, ideally in an international environment.
10. Microsoft and Adobe savvy.
11. Operational HR experience is desirable and robotics knowledge would be a bonus.
12. Highly proficient in data analysis; problem solving; and critical thinking with a proven ability to effectively communicate complex technical concepts to non-technical audiences to improve understanding and collaboration.
13. An aptitude to learn, curiosity to develop new skills and confidence to find the answers when you don’t know something.
14. Obsessed with delivering for the customer and improving their experiences at all points of contact with the People function.
RS – who we are
At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible.
Our purpose? Making amazing happen for a better world.
We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.
We want people like you, as you are curious about things, you like doing things differently and in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues, and communities – to solve problems.
We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible, and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.
Come and join us and over 2000 colleagues here in the UK – and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Rewards
At RS, as well as the usual employee benefits you’d expect from a FTSE listed company, we’ve just introduced several new Family Friendly Policies including:
15. Help for people to take control of ongoing Health conditions such as diabetes or asthma.
16. Support for Neurodiverse colleagues and families with neurodiverse members
17. Support for Women at different life stages from streamlined fertility support through to diagnosis and monitoring of both endometriosis and menopause.
18. Helping our LGBTQ+ community through enhanced coverage for trans colleagues
Are you ready to explore the possibilities?