Location: Newbury or London (Hybrid*)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time hours per week – Monday to Friday
*Hybrid - At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.
Who we are
We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.
At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).
What you’ll do
Responsible for the entire E2E product life-cycle of a subset of the Connectivity portfolio – LAN and SDLAN (Vodafone has services targeted at all market segments including for indirect and wholesale), from new feature development, continuous improvement, product life-cycle management and decommissioning, as well as managing the product specific propositions related to your products.
Portfolio and Product Management
1. Lead new product development projects and the implementation of their features and services.
2. Ensure products deliver excellent internal and external customer experience
3. Continuous management of existing products, including managing the addition of new features
4. Drive the uptake of products and manage against performance targets, ensuring achievement of Product specific revenue and margin budgets
5. Contribute towards the overall product strategy, interworking with other connectivity
6. Monitor the UK Market and adjust our offering accordingly, to provide best in class products
7. Define product-related Capex/Opex requirements for the business during the annual planning cycle. Indemnified capex and opex plus found the money and build summary business cases
8. Ensure Products are clearly aligned to the Vodafone Business and Vodafone Product & Propositions strategic direction
9. Ensure Sales, marketing and GTM are fully enabled to effectively promote your products
10. Use market analyst, sales and customer insights to maintain and update a roadmap of product development, ensuring our products are relevant and up to date.
Stakeholder Management
11. Maintain regular engagement with operational stakeholders to optimise product performance
12. Lead product specific engagements with key partners and vendors, in conjunction with SCM and Partner teams
13. Regular updates to management stakeholders on product performance
14. Ongoing engagement with finance and commercial teams to track financial performance and business case ROI
15. Sales and Customer engagements to promote products, answer enquiries and gain feedback
16. Marketing and Propositions interlock to ensure alignment to strategic direction
Who you are
17. Product Management experience with the proven ability to manage an entire product life-cycle from concept to launch for B2B/ Enterprise
18. Some propositions experience to support the launch of your product portfolio
19. Commercially minded with the proven ability to build a business case and create a P&L
20. Excellent communication skills at all levels
21. Experience of engaging directly with customers, and customer facing teams
22. Proven experience supporting external engagements
23. Understanding of supplier management
24. Understanding and proven ability to define complex sales and service delivery processes
25. Ability to build relationships and collaborate within a complex matrix structure
26. Good communication and influencing skills for dealing with internal and external stakeholders
27. Problem solving and decision-making skills
28. Project management and planning
29. Inquisitive and can-do mind-set
30. Good business acumen and ability to translate complex technical solutions into enablement for Account Managers and Sales Specialists
31. Transferrable skills and experience are welcome by Vodafone but exposure/experience of the following would be an advantage:
32. LAN and SDN inc WAN
33. Appreciation of underpinning technology and system
34. Post PSTN product and technology
35. Experience in Telco or IT
36. Understanding of operational processes and digital transformation