Summary: Deliver a heartfelt service to Virgin Money customers daily, helping them with banking queries and guiding them through digital services.
Our Customer Consultants are the face and voice of Virgin Money, working in our fabulous Halifax store. If you have a genuine passion for helping others, this opportunity could be what you're looking for.
Key responsibilities:
* Welcoming customers to the Store
* Helping customers use digital services and resolving their banking queries
* Having great conversations to understand customer needs and desires
* Working with colleagues to find the best solutions for customers
* You'll be an ambassador for Virgin Money, showcasing our work and spreading the word through events
We need you to have:
* Experience in a customer service environment and a desire to deliver a brilliant service
* Insatiable curiosity and great communication skills
* A flexible and positive working approach
* Genuine enthusiasm to work with your team
* A keen interest in all things digital
Red Hot Rewards:
* Generous holidays and paid well-being days
* 20 weeks paid family leave
* Market-leading pension
* Free private medical cover and income protection
* Flexible benefits include Cycle to Work and wellness assessments
You'll enjoy these benefits from day one.