Field ServiceEngineer
JobScope
Workingfor the client within the Customer ServiceDepartment the Field ServiceEngineer or Field Service Technician role is primarily field basedsupporting customers around the world conducting variousactivities on Naval vesselsCommercial vessels and Shore BasedSystems.
JobFunctions
Travellingwithin the UK and multiple overseas destinations is a regularfeature of this role and requests to travel could be made at shortnotice however most visits are short trips lasting no longer than 2weeks.
Carry outservice interventions which can include installation commissioningtroubleshooting and acceptancetests.
Completingdetailed service reports and expenses on completion of eachactivity in a timelymanner.
Communicateeffectively with line management any information relating totechnical issues seen in thefield.
Whist in theoffice support Customer Services Technical Helpdesk by respondingto Customers emails and when required the writing of TechnicalAdviceSheets.
Strive forQuality Improvement and CustomerSatisfaction.
Familiarise andobserve all Health and Safety rules and regulations during workinghours.
Completetraining courses asrequired.
Onoccasions be prepared to work in excess of the normal 37hour weekor antisocial hours whilst observing contractualobligations.
Anyother tasks associated with thisrole.
Requirements
Ability to readand interpret technicalmanuals.
Knowledge ofcomputers including hardware and softwareapplications.
Knowledge ofbasicNetworking
Selfmotivated
Full drivinglicence
Validpassport
ExperienceRequired
Experience inthe field servicing environment preferably Marine but notessential.
Qualifications
ONCqualified preferably but notessential.
Work towardsgaining a Tower Climbing & RescueCertificate.
PhysicalAttributes
Theability to walk 300400 metres with to a tool kit possible weight of10Kilos.
Theability to walk up the equivalent of 10 flights of stairs thencould be a further 10 metres on aladder.
Theability to work in tight spaces needing to twist and manoeuvre yourbody.
Able to work atheights that could be up to 70metres.