Job summary
As a Weekend Receptionist at the Barchester care home, you'll be responsible for providing a warm and welcoming environment for residents, visitors, and prospective residents. Your role will involve answering phone calls, greeting visitors, managing the reception area, and carrying out various administrative tasks.
Main duties of the job
The Weekend Receptionist role at Barchester Healthcare is a key position that plays a vital part in creating a positive and friendly atmosphere for the care home. You'll be the first point of contact for almost everyone who comes to the home, so your professional, caring, and courteous demeanor will be essential. Your responsibilities will include answering phone calls, greeting visitors, managing the reception area, and showing prospective residents and their families around. You may also be asked to perform some administrative duties such as typing, photocopying, and filing.
About us
Barchester Healthcare is a leading provider of care homes in the UK. They are committed to delivering high-quality care and creating a warm, welcoming environment for their residents. The organisation values its employees and offers a competitive salary and excellent benefits package, including free learning and development opportunities, a profit-share scheme, and a range of discounts.
Job description
Job responsibilities
ABOUT THE ROLE As a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing.
ABOUT YOU You'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills.
REWARDS PACKAGE As well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include:
Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications
Essential
1. No formal qualifications are required, but you will need a good telephone manner and strong communication skills. The ability to be well-organised and take a genuine interest in the residents is also essential.