As Implementation Consultant you will be a driving force behind our ongoing success...
About the Role:
As Implementation Consultant at Unity5, you will have the unique opportunity to work closely with a diverse range of small to medium-sized customers, guiding them through the seamless implementation of our cutting-edge Unity5 software. You'll be at the forefront of ensuring our clients achieve their goals, managing every aspect from project planning to budget oversight, and leading engaging workshops to define and configure their system requirements. Your role doesn't stop there; you'll also train users, gather and act on feedback, and celebrate the successes of your projects with our customers.
Key Responsibilities:
Sales:
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Leverage your commercial acumen throughout the project lifecycle to identify and maximise upselling opportunities.
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Represent Unity5 at events and customer community activities, showcasing our services and product expertise.
Implementation:
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Execute projects on time, within budget, and to the highest customer satisfaction standards, adhering to our defined methodologies and processes.
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Kick-off projects, setting clear goals and deliverables aligned with customer objectives.
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Gather process and configuration requirements for system setup.
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Understand technical requirements for installation, integrations, SSO, and migration.
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Manage ...