We are working with a local authority who are looking for an Asset Support Officer to join their Housing Asset team to provide a front- line service to Council tenants, leaseholders and members of the public for the Housing Assets Service.
The purpose of the role is to provide a range of technical and administrative support services for the Housing Assets Service. To make a positive contribution to the Housing Assets Team, delivering a high-quality tenancy service, working within a positive ‘can do’ culture, process invoices in conjunction with the Performance and Resources Officers
Location: Southwest based Authority
Set-up: Hybrid
Rate: £17.34
Duration: 6-month contract
Hours: Full-time position
Main Duties and Responsibilities
1. Manage customer enquiries through a range of channels
2. Deliver a high-quality Repairs/Planned works appointment booking system to tenants and leaseholders
3. Establish, develop and maintain effective working relationships with team members, other housing teams and contractors to ensure awareness and compliance
4. Input, update and maintain all manual and electronic records in an accurate and timely manner
5. Carry out all clerical duties associated with the receipt, ordering and processing of all housing responsive and planned works to co...