Our client is one of the UK's largest and most progressive and dynamic leisure operators. They are currently recruiting for a Sales Membership Manager at their brand new state of the art facility, based in the heart of Bedfordshire.
What your role will be
Working at the facility, you will provide a line manager role supporting the Membership Advisors to maximize every opportunity. You will work to set KPIs and targets, meeting with the team regularly to monitor performance and ensure that the team is supported in line with our spirit values.
You will manage the team with the philosophy to ensure that 'everyone’s a member,' looking at how our client can convert users to members. Developing a high level of customer service and ensuring excellence at all times is key. You will empower your team, ensuring they become subject matter experts with a supreme level of product knowledge on all aspects of the facilities and the customers’ needs. This will include making sure administration and systems are kept up to date and compliant.
Your background
The successful applicant will have experience working within a Membership management or Sales manager or senior sales consultant background. You will need excellent communication skills, as you will be required to liaise with external and internal customers and staff. You will be able to demonstrate at interview your excellent sales ability and exposure to consistently meet and achieve set targets. You will have experience getting the best out of your team and have experience motivating and driving a sales team to success.
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