We are seeking a talented Commercial Insurance Team Manager to join a leading independent insurance brokerage.
As a Team Manager, you will play a crucial role in managing and developing client relationships, providing expert advice, and delivering exceptional customer service alongside mentoring and managing a super-dynamic team- you’ll benefit from working in a supportive environment which offers clear career progression.
Your responsibilities include-
* Mentor and coach team members.
* Manage team workload and priorities. Conduct regular 1-1s and performance reviews.
* Oversee team performance and address any issues.
* Ensure adherence to FCA regulations.
* Collaborate with other teams to achieve business objectives.
* Identify and implement process improvements.
* Analyse performance data and generate reports.
* Conduct new hire inductions and training sessions.
* Resolve customer and team member inquiries.
* Stay up-to-date with industry trends and regulations.
* Promote a positive and supportive team culture.
In addition to the proven experience in Commercial insurance products, you will have-
1. With strong technical skills and ideally 3-5 years of commercial experience in a broker environment with some team leading or managing experience.
2. Experience handling mid-level to large premiums.
3. Experience in Acturis (desirable, however, training can b...