Job Description
At Safran, we believe in the power of both collaboration and individual contributions. We understand that it takes diverse perspectives, problem-solving skills, dependability, and trust to push each other forward and achieve great success.
As part of the Spare Sales Administration team, you will be working to provide high levels of customer service and support to ensure customer satisfaction at all times.
Your objectives and missions:
* Be primarily responsible for the administrative management of orders with the aim of contributing to economic performance and customer satisfaction
* Serve as the interface between the customer, the Sales Department, the Program, Customer Support, Production/MRO, Supply Chain, and Finance
* Participate in the implementation of contractual objectives and manage order processing until invoicing.
* Contribute to customer satisfaction by ensuring regular and proactive communication
Essential Duties and Responsibilities:
1. Request lead time, price and data to build the quote for non-priced materials and prepare and submit quotes to customer
2. Consider and process customers' orders in compliance with applicable procedures, instructions and tools
3. Receive, review and acknowledge customer orders, using SPEC2000/AEROXCHANGE/EDI where applicabl...