Account Manager (Spanish Speaking) ABOUT US Vuba is one of the most exciting and fast growing companies in the area, and our journey has only just begun Established in 2009 by entrepreneur Sean Scott, Vuba operate out of 3 locations across the UK, our head office in Beverley and distribution centre in Birstall, both in Yorkshire. We also operate out of a distribution centre in Bridgwater, South West of England. We’re proud to be a high-quality British manufacturer and our products are now being used by people all across the world including UK, USA, Australia and Mainland Europe. In 2021 revenue hit £15m and we have a plan to reach £30m in 2024. We are an ambitious, fast-moving team and are becoming famous for being the best at what we do and delivering an awesome customer experience. We are a brand that customers love and have built an incredibly loyal following on social media with over 700k followers, more than one thousand 5 star Trustpilot reviews - being part of the Vuba team means representing brands you can be proud of. We’re an award-winning business and have been recognised in the national press as a Sunday Times Top 100 Fastest Growing Company and a Financial Times Top 1000 Company in Europe. The Role We are looking for an enthusiastic and organised person to join Vuba as an Account Manager (Spanish Speaking). Working in a small team, this person will be responsible for managing an existing client list, developing relationships with those customers, while also working on new business opportunities most of which are inbound enquiries. Vuba is one of the most exciting and fast-growing companies in the area, and our journey has only just begun As a Account Manager (Spanish Speaking) at Vuba, you will: · Ensure inbound enquiries assigned to you are responded to in a timely manner, quoted accurately and followed up effectively, adhering to the Vuba sales process and ensuring outstanding customer experience. · Develop and manage your own core customer account list, building relationships with our customers and maximising customer value in line with commercial objectives. · Proactively develop relationships with new prospective customers. · Demonstrate good commercial judgement, negotiating profitable sales, protecting and growing sales margin in line with the company business plan. · Be required to achieve monthly revenue and activity objectives. · Maintain timely and accurate records using the company CRM system (Hubspot). We’re looking for somebody who is: · A customer focussed mindset, we want to ensure we deliver the best possible experience, so you are someone who knows what good service looks and feels like. · High levels of organisation, able to prioritise effectively, maintaining accurate records and with good attention to detail. · Resilience, tenacity and is comfortable in a fast-paced environment. You have the mental toughness to keep going even in the face of challenges and are comfortable with change - the role and market we operate in moves quickly. · Drive and creativity - focused on attainment of the business objective and quick to act in problem solving, finding a solution, and seizing an opportunity for the good of the company and its customers. · Excellent communication skills - able to hold commercial conversations with business owners, decision makers and influencers. · Strong commercial acumen and the ability to negotiate effectively on the company’s behalf. · Competent with IT - able to use MS Office and quickly learn our CRM systems. Based in Beverley the working hours are 8am - 5.30pm Monday to Thursday and 7am - 3pm Fridays but you will be required to work one Saturday each month as part of your hours. Salary and Benefits: £25 000 - £35 000 base per year commission – OTE £35 000 - £50 000 Regular Team Socials, Events and Celebrations Company Bonus and Incentive Schemes 24 Days Holiday Plus Bank Holidays Regular Training and Development Opportunities Career Growth and Progression Opportunities – it’s a fast growing business On Site Parking Opportunities to travel internationally 3PM Finish on Fridays Foodie Friday – The Company buys lunch once a month