Employee Relations Specialist / HR Case Manager
Location: South West of England (Field-Based/Remote)
Salary: Competitive + Excellent Benefits + Company Car
Are you an experienced HR professional with a strong background in case management? Do you thrive on providing expert guidance on complex employee relations issues? If you’re based in the West Country and looking for a challenging, rewarding role, this opportunity could be perfect for you.
Join a dynamic organization as an Employee Relations Specialist / HR Case Manager, where you’ll play a pivotal role in supporting managers across the South West of England.
Purpose of the Role
You will provide expert HR advice and active support on complex matters, including capability, serious conduct, employee relations, suspensions, and investigation management. Acting as a trusted partner, you’ll coach managers, offer practical solutions, and ensure HR processes align with both business goals and legal frameworks.
Key Responsibilities
* Manage a portfolio of HR cases, prioritizing activities to meet deadlines and business needs.
* Provide proactive telephone and written HR advisory services to managers at all levels.
* Act as the HR lead on complex people matters, including hearings and appeals across various locations.
* Review and prepare investigation reports, formal letters, and other HR documentation.
* Accurately record case details in the Case Management System and dr...