Company and Project:
We have an exciting opportunity for a Key Account Managerin Newbury, Berkshire
Assisting with the day to day management of a range of public / private sector customers
Reporting directly to the Head of Contracts along with working closely with the MD.
Qualifications and Skills required:
Customer Liaison - experience in customer/account level operational and management reporting, issue escalation & resolution with senior customer leads, internal stakeholders & our management team.
Customer Requirements Gathering & Order Fulfilment – ability to process high volume of varied customer orders/requirements across a range of customer and contract types - capturing and processing customer requirements for IT, electrical and environmental waste recycling in line with our customer contracts. Please note working within the Waste and/or Recycling Industry an advantage but not essential for the right candidate.
Minimum of 5 years’ experience working in a Contracts Management, Commercial Operations or Account Management roles.
Financial Operations – experience of customer and internal finance processes covering pricing to order (vs customer contract), PO, invoicing and query handling/resolution.
SAP – understanding of basic Financial Accounting modules and financial software/SAS platform.
MS Office Suite – Excel, Word & Outlook.
Proven experience in managing and developing new and existing customer accounts...