1. Reception Manager (Maternity Cover)
2. Bristol Harbour Hotel & Spa
3. Full Time, 5 out of 7 days
4. £30,000 per annum
The role…
We have a superb opportunity for a Reception Manager on Maternity Cover fixed term contract to join the team. As Reception Manager, you will be required to ensure every guest receives the ultimate in customer service. You will be an effective communicator, experienced in complaint handling, a true motivator of people and fully experienced in all aspects of Front Office including collating guest feedback, billing and revenue posting. A minimum of 3 years’ Front Office experience is required at Supervisory level or higher, together with full knowledge of OPERA.
Offering £30,000 per annum, this is a full time fixed term contract opportunity.
Who we are…
Bristol Harbour Hotel is a elegant 19th-centuryproperty with an inspirational façade sits loud and proud in the middle ofBristol’s historic Corn Street, occupying the city’s former Lloyds and MidlandBank locations. We have 42 bedrooms, and a relaxing subterranean HarSPA hiddenin the former vault, Harbour Kitchen Restaurant, Along with ourspeakeasy-inspired Gold Bar, where we serve the city’s finest cocktails, housedin the former bank manager’s office. We are one of Bristol’s most exceptionalmeeting and event venues, The hotel features three impressive, flexible roomsfor any meeting, conference or event up to 400 attendees.
Bristol Harbour Hotel is part of HarbourHotels who are a collection of prestigious hotels nestled in some of the mostbeautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.
What’s in it for you….
Discounts
5. Discounted room rates for all Crew, across all Harbour Hotels
6. Enjoy 25% discount on food and drink in our 17 buzzy bars and destination restaurants
7. Treat yourself with 25% discount on HarSPA and Temple Spa treatments, across our 11 spas
Health & wellbeing
8. Mental health and wellbeing support, for you and your immediate family
9. 24/7 GP services, for you and your immediate family
10. Bespoke nutrition & fitness advice for all Crew
11. Online health checks
12. Group Life Cover
Reward & recognition
13. Group and hotel based incentive schemes
14. Opportunity to attend our annual black tie Harbour Heroes awards
Development
15. Excellent progression opportunities within Harbour Hotels
16. Individual and bespoke career and progression pathways
17. Unique on-the-job training and development with an opportunity for internal promotions within the group
The usual bits
18. Meals included whilst on duty
19. Competitive salary across all roles
20. Sophisticated & unique uniforms designed for Harbour Hotels