Transition Project Analyst
Hybrid – with UK travel for meetings/visits
Full Time, Permanent
£40,000 - £50,000 per annum
Are you looking to kick-start your career in project management? Serco, a global leader in public service delivery, are seeking a proactive and adaptable Transition Project Analyst to join our UK&E Growth team. This hybrid role offers flexibility, with travel across the UK for meetings, site visits, and mobilisations. It’s a unique opportunity to gain experience in both the sales and delivery lifecycles of complex projects, supporting the implementation of effective programme controls and driving continuous improvement.
As a Transition Project Analyst, you’ll work closely with our experienced Transition Managers and Principal Transition Leads to help deliver high-quality programmes. This role involves supporting key project activities across the bidding and delivery stages, such as developing plans, managing risks, issues, and dependencies (RAID), and monitoring project progress. Whether you’re assisting with scope definition or quality-checking deliverables, your work will be essential to ensuring the smooth running of our projects.
Key Responsibilities:
Working across both bids and contract mobilisation & transition programmes, you will:
* Project Scope and Planning Support: Assist with defining project scope and developing plans for new and ongoing projects, ensuring alignment with customer requirements and Serco’s best practices.
* Risk and Issue Management: Identify, record, and actively manage risks, issues, assumptions, and dependencies (RAID) to support the smooth progression of projects. Communicate key risks and issues to stakeholders and propose corrective actions where needed.
* Documentation and Quality Assurance: Contribute to the creation and quality-checking of essential project documentation, ensuring all materials meet Serco’s high standards and support effective governance processes.
* Stakeholder Engagement: Work closely with internal and external stakeholders, including senior leaders and partner organisations, to foster alignment and collaboration across project teams.
* Progress Monitoring and Reporting: Track project milestones and deliverables, preparing status updates to provide a clear and consistent view of project progress and highlight any emerging risks or delays.
* Support Assurance and Deliverability Reviews: Participate in deliverability and assurance reviews, ensuring projects adhere to quality benchmarks and best practices from planning through to delivery.
* Continuous Improvement Initiatives: Contribute to the improvement of tools, templates, and methodologies by providing feedback and suggestions that help enhance the effectiveness of the transition management team.
* Operational Readiness and Cutover Planning: Support the team in preparing for operational go-live, coordinating cutover activities, and ensuring that transition plans are effectively executed.
What We’re Looking For:
We are flexible on experience – whether you’re already in a project management role or feel you can bring transferable skills from a similar field, we’d love to hear from you. Ideally, you’ll have experience in project delivery or programme support and an interest in project management fundamentals. If you’re detail-oriented, enjoy problem-solving, and thrive in dynamic environments, this could be the ideal step into a fulfilling career.
Skills and Experience Desired
* Knowledge of project management methodologies (e.g., PMO setup, PRINCE2, MSP).
* Proficiency with MS Office, especially Excel, PowerPoint, and Project; familiarity with Smartsheet or Power BI is a plus.
* Strong collaboration, communication, and organisational skills.
* Ability to manage multiple tasks and adapt to changing priorities.
Why Serco?
At Serco, you’re joining a global community committed to delivering essential services that make a real difference. With projects across sectors like Defence, Justice, Healthcare, and Transport, we offer impactful work that directly benefits public and private sectors. We’re dedicated to your growth, providing career development through training, mentorship, and certifications in a supportive, collaborative environment. As a hybrid role, this position also offers the flexibility you need for work-life balance, while providing hands-on experience at various sites across the UK. Serco fosters an inclusive culture where diverse perspectives thrive, and every team member feels valued. Known for quality and excellence, we continuously strive to improve, and our projects allow you to contribute meaningfully to the communities we serve. Join Serco to build a rewarding career with a team that values your contributions and makes a difference together.
What we offer:
* 25 days annual leave plus bank holidays.
* Annual leave purchase scheme.
* Up to 6% contributory pension scheme
* Flexible working options.
* A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality.
* A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Health Cash Plans, free flu jabs and more.
* A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
* A safe and supportive culture.
* A company passionate about diversity and inclusion.
About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.
Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.