Job Description
Automotive Aftersales Manager
Location: High Wycombe Area
Salary: Up to £60,000 OTE uncapped + Company Car
Are you an experienced Aftersales Manager seeking a fresh challenge? Our client, a busy main dealer in the High Wycombe Area, is looking for a skilled professional to join their team. This role promises a competitive salary, a company car, and the opportunity to lead a dynamic team in a prestige dealership environment.
Key Responsibilities:
* Leadership: Plan, control, and monitor customer service processes while managing and developing the team.
* Hands one:Get involved and be visable. Offer support where needed.
* Performance Improvement: Enhance service team performance through effective coaching and performance management.
* KPI Monitoring: Accurately record daily operating controls and KPIs.
* Asset Management: Oversee the effective use and control of premises, tools, equipment, and other dealership assets.
* Expense Control: Regularly examine management accounts and budgets to maintain effective expense control.
What Our Client Is Looking For:
1. Experience: Solid background in managing both service and parts departments in a main dealer Aftersales environment.
2. Relationship Building: Confident in building relationships and dealing with customers at all levels.
3. Team Motivation: Ability to create a positive working atmosphere, enthus...