Key Account Manager
Full time/Permanent
Mon-Fri
Onsite/Hybrid after training
Salary £25-30K (deoendent on experience)
Summary
To report to the Commercial Manager, working closely with the Sales Manager to play an integral role in managing and developing Key Account functions. A professional, experienced and proactive approach is required with a proven track record of account management at a successful level. Tasks will include forecasting, costing, monthly sales reporting, monthly stock reporting, liaising with production planning to ensure stock levels maintained and preparing presentations as and when necessary. Travel will be expected on a weekly level within the UK and possible overseas travel as and when required.
Essential Duties and Responsibilities
Forecasting - liaise with the customer to agree a realistic forecast, analyse and question the forecast. Advise if under or over forecast and potential future impact on service level.
Manage agreed stock levels, safety stock levels, liaise closely with Supply Chain, customer service and stock control to meet the agreed SLA.
Agree SLA on stock supported and special items.
Liaise with customer service and stock control to manage call off contract agreements.
Regular review of order books - liaise with customer service and stock control. Visit the customer with orderbooks to discuss performance levels. Recognise points of escalation.
Monitor Service Level -report any issues to Commercial Ma...