Job Title: Maintenance Manager
Reporting to: Regional General Manager (Scotland) & Chief Engineer (North)
Department: Operations
DEPARTMENT OVERVIEW
The Maintenance Manager provides both a proactive and reactive service to ensure their site is maintained to the highest standard from a day-to-day perspective as well as conducting compliance reporting as designated by the Chief Engineer.
The department covers all aspects of facilities management including repairs & maintenance, planned preventive maintenance, health & safety, project management, refurbishment, and asset management.
In addition to this, the Maintenance Manager will co-ordinate all health and safety training for all team members ensuring compliance with company and statutory requirements.
THE ROLE
Reporting to the Regional General Manager (RGM) and Chief Engineer, you will have a responsibility to conduct small-scale projects and refurbishments, liaise with contractors where necessary, and possess strong communication and planning skills. This includes the implementation and completion of periodic property audits which will include housekeeping standards.
The role will oversee the delivery of health & safety standards and statutory compliance, reviewing risk assessments as well as ensuring all statutory certification is in order.
The role requires solid technical knowledge with a “hands-on” approach to delivering the planned and reactive maintenance requirements of the business.
KEY RESPONSIBILITIES
* Responsible for contractor repairs and property activities, ensuring works are completed on time and to the highest quality.
* Obtain quotes for all works required while ensuring we achieve the best value without compromising quality.
* Review the scope of works, risk assessments, and method statements.
* Carry out regular building walks covering all communal and exterior areas of the property to identify any potential issues.
* Verify contractors’ documentation for works and ensure compliance among all maintenance team members.
* Ensure the highest level of communication at all times.
* Assess and plan the tender of repairs and maintenance activities.
* Attend monthly Health and Safety meetings.
* Ensure all certifications are uploaded periodically to the agreed system.
* Review equipment/plant asset registers and update accordingly.
* Arrange monthly review meetings with relevant stakeholders.
* Provide maintenance advice on budgets for the property, including the Planned Replacement Programme, comparing costs, and liaising with contractors and suppliers.
* Act as first point of contact for advice on Health & Safety issues, proactively advising of relevant changes in regulations/legislation.
* Complete quarterly checklists and follow up on outstanding points in a timely manner.
* Liaise with the Health & Safety consultant to schedule annual audits and periodic meetings.
* Comply with all relevant internal rules, policies, and procedures, including those relating to Health and Safety.
* Deliver as many day-to-day tasks as possible directly to minimize the need for additional maintenance personnel and the use of contractors.
Requirements
* Health & Safety knowledge, certified, preferable.
* Broad experience in a hotel maintenance role or similar.
* Ability to read M&E drawings.
* Certified skills in carpentry, electrics, or painting.
* Legionella training.
* Basic MS Office skills.
* Ability to undertake manual handling tasks.
* Ability to work in confined spaces.
* Strong communication skills at all levels.
* Good customer service skills.
* Ability to work independently as well as part of a team.
* Good organizational skills.
* Reliability.
* Motivated.
* Attention to detail.
PERSON SPECIFICATION
Education / Qualifications / Training:
Required
* Relevant FM or Engineering qualification or equivalent.
* NEBOSH / CIEH / IOSH Health & Safety Qualification or equivalent.
Desired
* BIFM / Facilities Management Qualification.
KEY SKILLS
Required
* Experience in a similar role.
* Excellent communication and interpersonal skills.
* Exceptional level of attention to detail.
* Significant Health & Safety experience including the implementation and management of Health & Safety standards.
* Good commercial and financial awareness.
* Microsoft Excel / Microsoft Office skills.
* Strong organizational skills.
* Strong verbal and written communication skills including report writing.
* Strong negotiating skills with suppliers and contractors to enable positive outcomes.
* Previous project/refurbishment management exposure.
We offer:
* Working Hours: 40 hours per week
* Holiday Entitlement: 28 Days per annum
* Additional Holiday accrual with length of service
* Nest Pension
* Rewards for loyalty and length of service
* Fun and a professional work environment
* Employee Assistance Programme
* Friends and Family rates
* Cycle to Work Scheme
This job description is intended to illustrate the key responsibilities for the role of Maintenance Manager. It is not intended to be exhaustive and you are advised that the responsibilities may change from time to time in order to support the business.
Job Type: Full-time
Pay: £36,000.00-£40,000.00 per year
Additional pay:
* Bonus scheme
Benefits:
* Cycle to work scheme
* Employee discount
Work Location: In person
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