About the role.
Key Responsibilities:
1. Maintain reporting on existing campaign activity and work with relevant teams to ensure data inputs are made into the appropriate systems to feed this process.
2. Analyse and provide recommendations to optimise value and marketing spend ROI through the targeting, offer and contact strategy of CRM & FS Marketing activity.
3. Support in the design & execution of segment level customer strategies that drive value growth.
4. Define ‘Test & Control’ methodology for tests that ensures results can be measured accurately and confidently to inform future strategy decisions.
5. Support with the development of one Programmatic CRM solution which incorporates all CRM activity into one optimised and measurable programme.
6. Work with Data Science to utilise advanced analytical tools, e.g. segmentation, modelling, AI and machine learning to drive improved campaign and strategy performance.
7. Support the delivery of Omni-channel messaging strategies using data to determine who, when, how and what communications are sent to individual customers.
8. Manage effective working relationships with key stakeholders across Customer Comms, FS Marketing, Finance & Data Intelligence.
9. Collaborate with Campaign Selections and Marketing teams to ensure campaign processes are effective and automated when possible.
About you.
10. Strong numerical and analytical skills and with the ability to spot trends and opportunities in data to provide recommendations.
11. Ability to translate complex data into simple and concise formats that can be shared with colleagues across a wide range of disciplines and levels of seniority.
12. A level of understanding of how advanced analytical tools, e.g. segmentation, modelling, AI and machine learning can be utilised within strategies to drive improved performance.
13. Highly organised with a strong attention to detail and able to work under pressure to tight deadlines.
14. Experience in extracting and manipulating data in either SAS or SQL.
Some of our benefits.
15. Flexible, hybrid working model
16. Inclusive culture and environment, check out our Glassdoor reviews
17. £1,000 flexible benefits allowance to suit your needs
18. 30 days holiday + bank holidays
19. Udemy learning access
20. Bonus potential (performance and business-related)
21. Up to 25% discount on Very.co.uk
22. Matched pension up to 6%
23. More benefits can be found on our career site
How to apply
Please note that the talent acquisition team are managing this vacancy directly, and if successful in securing this role, you will be required to undertake a credit, CIFAS, Right to Work checks and if a specific requirement of your role a DBS (criminal records) check. Should your application progress we require you to let the team know if there is anything you need to disclose in relation to any of these checks prior to them being undertaken, including any unspent criminal convictions.