Our client is a growing PE backed SME business in the electrical contract service sector. With an established national blue-chip client base, their team of specialist electricians supports a range of projects. Reporting to the Operations Director, the role of 'Operations Manager' is pivotal to the smooth running of the projects, responsible for overseeing the daily operations of the electrical team, ensuring all work is carried out to the highest standards and the department runs smoothly and efficiently.
You will work alongside the HR Manager to provide line management support and to manage resources and implement strategies and processes that align with the company's goals and objectives.
The successful person will be technically strong with JIB grade C&G 2394 & 2395 (or 2391) Testing and Inspection, IOSH, a proven track record of improving processes, and prior experience of supervising a team.
Core Duties:
1. Line Management responsibilities including onboarding, absence, and performance management duties.
2. Lead Operation Meetings.
3. Effective management of daily operations tasks, planning requirements, and admin activities.
4. Produce Monthly Operations Reports.
5. Plan, direct, and coordinate operations to ensure that the labour planning is efficient and compliant.
6. Plan and Manage Training Requirements.
7. Identify and implement process improvements to enhance operational efficiency.
8. Build and maintain relationships with Key Stakeholders.
9. Complete site visits for operational requirements.
10. Lead the way on recruitment and selection processes.
11. Manage and liaise with sub-contractor staff.
12. Manage daily operations, including inventory management and logistics.
13. Review and manage the apprenticeship programme.
14. Review H&S audits and manage the actions.
15. Travel to different sites to carry out operational reviews as and when required.
16. Control and manage spend on training, PPE, and equipment.
17. Identify quality control issues and suggest solutions.
The Requirement
1. Strong technical and management skills, with relevant qualifications such as:
* Approved JIB Grade - City & Guilds 2394 & 2395 (or 2391) Testing and Inspection.
* City & Guilds Level 2 & 3 (or Part 1 & 2).
* City & Guilds 18th Edition IET Regulations BS7671, trained to the 18th Edition (2nd Amendment).
1. Prior experience managing/supervising a team.
2. Leadership & Management Qualification.
3. Proven track record on improving processes.
4. Ability to work under pressure and meet tight deadlines.
5. Strong organisation skills.
6. IOSH or comparable H&S Qualifications.
7. Full UK Driving Licence.
8. Proficiency in operating systems e.g., ERP systems (Internal Systems), Microsoft Office Suite.
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