3rd Line IT Support Engineer
* £37,000 - £45,000 + Company benefits!
* Hybrid Working - Bridgend office (work from home opportunities)
* A chance to join an established external IT provider with a large client base.
* Excellent training plan including paid certifications.
* Benefits including private medical care, laptop, mobile phone.
About the client:My client provide Cyber Security and Managed IT Services, providing industry leading technical support to a large external client base. This is a progressive opportunity, with excellent progression and training opportunities. This is also a hybrid working opportunity, with three working days in office in Bridgend. Reporting to the Service Manager, you will be the senior point of escalation for technical matters escalated from 2nd Line Engineers.
The benefits:
* A chance to join an established external IT provider with a large client base.
* Private medical care
* Excellent training plan including paid certifications.
* Hybrid working
* Great team culture
The 3rd Line Support Engineer role:
1. Provide 3rd Line Technical Support, providing escalated support from 2nd Line.
2. Diagnosing and troubleshooting issues as a final point of escalation....